Accessibility

Accessibility Statement for The Onion Store

This is an accessibility statement from Global Tethrahedron LLC.

Measures to support accessibility

Global Tethrahedron LLC takes the following measures to ensure accessibility of The Onion Store:

• Include accessibility throughout our internal policies.
• Appoint an accessibility officer and/or ombudsperson.
• Assign clear accessibility goals and responsibilities.
• Employ formal accessibility quality assurance methods.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. The Onion Store is partially conformant with WCAG 2.2 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback

We welcome your feedback on the accessibility of The Onion Store. Please let us know if you encounter accessibility barriers on The Onion Store:

• Phone: 608-686-6466
• E-mail: legal@theonion.com

We try to respond to feedback within 3 business days.

Compatibility with browsers and assistive technology

Technical specifications

Accessibility of The Onion Store relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• WAI-ARIA
• CSS
• JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of The Onion Store , there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for The Onion Store:

1. Shopify Checkout: The Shopify checkout process contains several accessibility limitations that cannot be remediated by our development team because Shopify does not permit direct modification of the underlying checkout code. Identified issues include missing or incorrect programmatic associations for instructions, tooltips, and grouped form fields; improper semantic structure such as incorrect heading levels and missing paragraph markup; inadequate contrast for some text and interactive element borders; lack of programmatic explanation for visual indicators like strikethrough pricing; content order not being read in the correct sequence by screen readers; content revealed on hover or focus that does not persist; text that fails minimum contrast requirements; insufficient error messaging for required formats; and dynamic changes that are not announced to assistive technologies. We have provided Shopify with a detailed list of these issues and formally requested that they be addressed in future platform updates.

Assessment approach

G/O Media assessed the accessibility of The Onion Store by the following approach:

• Zenyth developed the site using a heavily modified and customized accessible Shopify theme. After development, Zenyth conducted a thorough accessibility audit and remediated all identified accessibility issues.